Macy's:
Internal Merchandising Multimedia Virtual Tour
"Macy's partnered with BTM Group (Wow Tours) to bring
a new level of cost effective interaction and technology into
our internal communications and execution platform.
Serge and Tiana were tremendously dedicated to the project
and collaborative with us. Using the unique software and
presentation
tools that they have created has allowed us to reach our
thousands of employees across the country and engage them
in dynamic and intuitive ways in support of our overall
campaign and sales strategy."
Michael Schinelli
Director of Communications
Macy's Inc.

The visual part of the tour was produced based on a prototype
store in Jersey City, NJ. We worked closely with visual
communications and merchandising departments of Macy's (NY)
to shoot the facility and arrange the scene order, interaction
and placement of downloadable materials throughout the tour.
This virtual store layout was enriched with several hundred
multimedia elements. Scene close-ups, Merchandising Directives,
Audio Narration hotspots and storewide links to downloadable
gift list and seasonal styling collateral.

The animated navigation menu, in-scene area tags and icon
tags have proved to be very helpful in the store exploration
for thousands of Macy's employees nation-wide.

Various materials were designed to be available right through
the tour-scenes for print-out or in-store merchandising
demos. High-resolution zooming capability was added to the
scenes as well.

We provided extensive feedback for Macy's regarding the
amount of visits, average time of stay and other standard
project stats. Our report also included useability, fun,
ease of use, overall rating voted by users. Based on the
feedback provided by over 25% of visitors, average rating
for each of the categories was: 4.75 out of 5. Over 50%
of visitors spent more than 20 minutes on the site and the
project had about 20,000 hits during the first two weeks
online.

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